Do I have Volvo On Call?
Volvo On Call Registration and Availability
Volvo On Call is available on factory-equipped Volvo vehicles model year 2012 or later. The app offers a variety of functions which vary depending on the specific model you have. When the Volvo is purchased, a free, limited-time trial is initiated and Volvo On Call is activated. To extend the subscription, simply contact your Volvo retailer. Subscription costs vary depending on the specific Volvo model you own. Click the link below to view the breakdown of the individual services offered along with their availability.
View App Functions Per Vehicle Model
The Volvo On Call Customer Service Center can be reached at 855-399-4691.
Registering Volvo On Call
- Create your Volvo ID by using the Volvo ID app which will automatically register your Volvo On Call equipped Volvo vehicle to your specific Volvo ID.
- Download the Volvo On Call app available for the iPhone and Windows/Android phones. It can be downloaded from Apple's AppStore, Windows Phone Store or Google Play. Your personal Volvo ID is required in order to use the mobile app.
- A Volvo On Call PIN code is required to use certain security-related functions of Volvo On Call. The PIN code is provided by your Volvo retailer following your subscription to Volvo On Call. To request a different PIN code, contact Volvo Customer Care. The Volvo On Call PIN is needed under the following circumstances:
- Pairing the Volvo On Call mobile app to your vehicle
- Alerting the Volvo On Call center of a theft
- During a change of ownership in the Volvo On Call mobile app
- Requesting Remote Door Unlock services via the Volvo On Call center
Volvo On Call Emergency Support
Volvo On Call is an emergency and tracking service that is combined with an app to control your Volvo remotely from your smartphone, smartwatch or iPad. It's simple to get immediate assistance thanks to roadside assistance. With the push of a button, you can speak to an operator who can dispatch help directly to your GPS location.
Emergency Support. Press the SOS button found in the overhead console and emergency services will be sent to your precise location.
Automatic Collision Alert. In the event of a collision, your Volvo will automatically alert a trained operator to contact emergency services.
Theft Alert. If the app detects suspicious entry into your vehicle, it will use GPS positioning to locate or immobilize the vehicle.