Customer Testimonials
They have been helpfull the service dept has been great call for appointment get right in, the trade in value was above fair, but we keep low miles for the year and the cars like new so we expect to get good money on a trade in.
I called in about a code for a radio that locked up on me. I spoke with a guy in parts the first day and I had the wrong number for the radio. So I called back the next day and tony answered, he worked very hard getting me the information. Went as far as calling volvo for me, I received 5 star service and it wasn't something that he or the company would make a profit from. With this level of service I can only imagine how a paying customer gets treated. Like royalty I'm guessing. Thank You ...
Recently ( May 8th, 2013) I was in Cincinnati visiting and my 2004 Volvo V70 AWD would not start. I called Volvo of Cincinnati on Plainville Rd. and talked with Michelle in service. She arranged for a flat bed to bring the car to the dealership. Once there she kept me updated on the diagnostic testing and eventually took me back to talk with the mechanic. Unfortunately there were two computers that had shorted out. The repair price was enough to rethink repairing the problem and I asked that I could speak with a salesman. Michelle introduced me to Doug Schoonover, general sales ...